Operational recommendations from Government advisors and the BAR for Removal companies and their clients
We request that:
The customer should deep clean the home and their goods and effects in preparation for the move.
The customer should self-pack miscellaneous and non-breakable items wherever possible (the mover will supply the necessary cartons and other materials and should itemise any associated costs).
The mover to limit any packing service (if possible) to the packing of china, glass and breakable items.
The customer should dismantle and re-assemble furniture items wherever possible.
One family member only to be in attendance at the premises during the move and the 2m social distance to be maintained at all times.
The customer should a wear facemask/visor during the removal process.
Request that no pets are free to roam around the house during the move.
No other trades people to be in the property(s) during the move process.
We should request that access to W/C, wash facilities (and possibly a shower) should be made available for the move crew, and that where possible those facilities would be for the use of the crew only.
Windows should be opened prior to the crew arriving to maximise ventilation.
For Crew refreshments:, the customer should provide a kettle for staff to make their own refreshments using their own cups/tea bags etc.
Completed job sheets/inventories etc. to be emailed to the customer to avoid contact.
Terms and conditions should be varied to allow for potential problems or restrictions arising from COVID-19.